Frequently Asked Questions

Everything you need to know about shopping with Shifa Stores.

What is the standard shipping time for orders?

We offer standard shipping which typically takes 3-5 business days for domestic orders and 7-14 business days for international shipping, depending on your location.

How can I track my order status?

Once your order is dispatched, you will receive an email containing a unique tracking number and a link to our courier partner's website to monitor your delivery in real-time.

What is your return and exchange policy?

We offer a 30-day return policy. Items must be unworn, unwashed, and have all original tags attached. Exchanges are subject to stock availability.

What payment methods do you accept?

Shifa Stores accepts all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure checkout experience.

How do I ensure I choose the correct size?

Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against your own to ensure the perfect fit.

Are your products ethically sourced?

Yes, we are committed to sustainable fashion. We partner with manufacturers who adhere to fair labor practices and utilize high-quality, durable materials.